OAO “Moskva - Krasnye Holmy”

Quality policy

OAO “Moskva - Krasnye Holmy” has been established and now is working to satisfy the needs and requirements of the customers of the company. Our customers - the tenants of the “Riverside Towers” office complex - are the leading companies within their segments of the market. Office is both the face and the tool for the company. And our primary objective is to provide our clients with first class office premises - effective, safe and prestigious. Positive evaluation of our efforts by our clients is the key to the success and leadership on Moscow office real estate market.
In our activities we are trying to:

• create the hi-tech complex of buildings and engineering systems
• offer the market the services of the highest level
• introduce new services which our clients are interested in and which correspond to the needs of the market
• improve the profitability of the company due to the reduction of losses and expenses

Our constant will and primary objective is to provide stable quality of our services.
To achieve these objectives all the employees of the company should carefully fulfill their duties and proactively improve the level of their professional competency, providing total satisfaction to the customers.
Management of the company undertakes the responsibility to follow this policy and to create the conditions for the realization of the established objectives:

• to repair the buildings and modernize engineering systems timely
• to improve the labor conditions
• to implement flexible and effective management over resources and processes
• to support the improvement of the qualification of the employees
• to introduce and develop quality management system on the basis of ISO 9001:2000 standard

and requests the employees’ support to achieve these goals.